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Certificate III

CHC32015Certificate III in Community Services

For entry-level workers providing day-to-day support to clients in community, housing and welfare services.

What you receive for every unit

  • Learner guide

    Full unit content with activities, case studies and legislation references.

  • Student assessment booklet

    All tasks with instructions, conditions, submission checklists and declarations.

  • Assessor marking guide

    Benchmark answers, observation checklists and decision-making rules.

  • Assessment mapping

    Task-by-task mapping to every unit requirement and the principles of assessment.

  • Session plan and slides

    Sequenced delivery plan with an editable presentation deck.

  • Placement or simulation kit

    Logbook, third-party report and scenario pack where the unit requires it.

  • Validation record

    Pre-use validation and version history.

  • Self-study guide

    Structured reading and activity plan for online and distance learners.

Packaging rules

12 units of competency are required for this qualification: 5 core units and 7 elective units, selected in line with the packaging rules on training.gov.au.

Core units for CHC32015
Core unitTitleStatus
CHCCCS016Respond to client needsAvailable
CHCCOM005Communicate and work in health or community servicesAvailable
CHCDIV001Work with diverse peopleAvailable
HLTWHS002Follow safe work practices for direct client careAvailable
HLTWHS006Manage personal stressors in the work environmentAvailable

Elective units are available individually. Ask for the full unit list with your sample request.

Compliance features for CHC32015

  • Every assessment task mapped to elements, performance criteria, performance evidence, knowledge evidence, foundation skills and assessment conditions.
  • Benchmark answers and observation checklists with decision-making rules so multiple assessors reach the same judgement.
  • Reasonable adjustment and re-assessment guidance written into the assessor guide.
  • Pre-use validation record and version control history supplied with every unit.
  • Simulated workplace scenarios where the assessment conditions allow simulation.

More in Community Services & Sector Management

Request a sample unit

We send a complete unit and a written price list so you can review the documents before purchasing.