CHC22015
Certificate II in Community Services
Pre-vocational pathway into the community services sector, suitable for VET in Schools and foundation programs.
- Total units
- 9
- Core
- 5
- Electives
- 4
Editable learning & assessment files
DiplomaCurrent release · supersedes CHC52021100 placement hours
CHC52025Diploma of Community Services
For case managers and program coordinators. 2025 release with a revised core and the mandatory work placement reduced to 100 hours. Specialisation tools for case management, social housing, child, youth and family welfare and family violence.
What you receive for every unit
Learner guide
Full unit content with activities, case studies and legislation references.
Student assessment booklet
All tasks with instructions, conditions, submission checklists and declarations.
Assessor marking guide
Benchmark answers, observation checklists and decision-making rules.
Assessment mapping
Task-by-task mapping to every unit requirement and the principles of assessment.
Session plan and slides
Sequenced delivery plan with an editable presentation deck.
Placement or simulation kit
Logbook, third-party report and scenario pack where the unit requires it.
Validation record
Pre-use validation and version history.
Self-study guide
Structured reading and activity plan for online and distance learners.
Packaging rules
20 units of competency are required for this qualification: 12 core units and 8 elective units, selected in line with the packaging rules on training.gov.au. Learners must complete at least 100 hours of work placement, and our placement logbook and third-party reports cover this evidence.
| Core unit | Title | Status |
|---|---|---|
| CHCCCS004 | Assess co-existing needs | Available |
| CHCCCS007 | Develop and implement service programs | Available |
| CHCCCS019 | Recognise and respond to crisis situations | Available |
| CHCCSM017 | Facilitate and review case management | Available |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Available |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Available |
| CHCDIV001 | Work with diverse people | Available |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Available |
| CHCLEG003 | Manage legal and ethical compliance | Available |
| CHCMGT005 | Facilitate workplace debriefing and support processes | Available |
| CHCPRP003 | Reflect on and improve own professional practice | Available |
| HLTWHS003 | Maintain work health and safety | Available |
Elective units are available individually. Ask for the full unit list with your sample request.
Compliance features for CHC52025
- Every assessment task mapped to elements, performance criteria, performance evidence, knowledge evidence, foundation skills and assessment conditions.
- Benchmark answers and observation checklists with decision-making rules so multiple assessors reach the same judgement.
- Reasonable adjustment and re-assessment guidance written into the assessor guide.
- Pre-use validation record and version control history supplied with every unit.
- Placement logbook, supervisor declaration and third-party report templates aligned to the mandatory work placement requirement.
More in Community Services & Sector Management
CHC32015
Certificate III in Community Services
For entry-level workers providing day-to-day support to clients in community, housing and welfare services.
- Total units
- 12
- Core
- 5
- Electives
- 7
Editable learning & assessment files
CHC42021
Certificate IV in Community Services
For workers who design and deliver person-centred services to individuals and groups, including case support and advocacy.
- Total units
- 15
- Core
- 7
- Electives
- 8
Editable learning & assessment files
Request a sample unit
We send a complete unit and a written price list so you can review the documents before purchasing.